At https://hasibalhasan.com/ (the “Site”), we aim to deliver high-quality digital products and services, including premium newsletters, eBooks, templates, and more. This Refund and Returns Policy outlines the conditions under which refunds and returns are handled for our digital offerings.
1. Refund Eligibility
Due to the nature of digital products and services, we generally do not offer refunds once the purchase is complete. However, refunds may be considered under the following conditions:
- Technical Issues:
- The digital product (e.g., eBook, template, or newsletter) is inaccessible or not delivered as promised, and the issue cannot be resolved within a reasonable timeframe.
- Incorrect Product Delivery:
- You received the wrong product, and we are unable to deliver the correct product.
- Duplicate Purchases:
- If you were charged more than once for the same product or service, a refund will be issued for the duplicate transaction.
2. Non-Refundable Items
The following items are not eligible for refunds:
- Premium Newsletter Subscriptions:
- We do not offer refunds for already delivered newsletters. You may cancel future subscriptions but will not receive a refund for prior payments.
- Ebooks and Templates:
- All sales are final for these products unless covered under the “Refund Eligibility” section.
- Downloaded or Accessed Products:
- Products that have already been downloaded or accessed cannot be refunded.
3. Cancellation Policy
- Newsletter Subscriptions:
- You can cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle, and you will not be charged for the next cycle. No partial refunds will be issued for unused portions of a subscription period.
- Pre-Orders or One-Time Purchases:
- Pre-orders and one-time purchases of eBooks, templates, or other digital products cannot be canceled once payment is completed.
4. Refund Process
If your refund request is approved, the process is as follows:
- You will receive an email confirmation of the refund approval.
- Refunds will be processed within 5-10 business days.
- Refunds will be credited to the original payment method used during purchase.
5. Contact for Refund Requests
To request a refund or report an issue, please contact us with the following details:
- Email: [Insert Your Email Address]
- Order Information: Include your order ID, product name, and the issue you’re experiencing.
- Proof of Issue: For technical problems or incorrect products, provide screenshots or other relevant evidence.
6. Modifications and Updates
We reserve the right to modify or update this Refund and Returns Policy at any time. Changes will be effective immediately upon posting to this page, and your continued use of our services indicates acceptance of the updated terms.
7. Contact Us
For any questions regarding this policy or your purchases, you can reach us at: